Robert Deignan is the co-founder and Chief Executive of ATS Digital Services. ATS provides various kinds of technological support ranging from correcting faulty network connections, digital data storage, to troubleshooting. Robert obtained a Bachelor’s degree in Organizational Leadership from Purdue University and later on ventured into business starting Fanlink, Inc. After this initial foray into entrepreneurship, Robert switched roles and became the Vice President of iS3 Inc., a software enterprise that offers digital security, tailored technical support, among other services.
During his tenure at iS3 Inc., Robert realized that customers were experiencing trouble installing the company’s anti-malware product due to malware that was blocking the process. Robert and his team decided to start offering remote installation services at a fee. He and his associates surmised that remote connection technology was a viable business opportunity and this formed the premise for ATS Digital Services. With ATS, Robert wished to solve nearly every digital technology problem that customers encounter and do this precisely. ATS prides itself on delivering exceptional customer service and this attributed to the breadth of knowledge the staff has to resolve just about any technical issue.
ATS emphasizes on helping customers remotely so technicians don’t have to visit customers’ homes or offices not unless the service requires physical work. This approach saves time and is more efficient as problems can be dealt with promptly. The company employs a range of experts who are highly skilled to perform services such as activation, set up, repairing gadgets, etc. More so, ATS provides the best software to ensure that systems are up-to-date which adds another level of efficiency for laptops, tablets, and phones.
Having been in the technology business for more than a decade, Robert understands that rapid changes in technology present a challenge to maintaining a unified digital environment. To this end, he has established a highly talented ensemble of technicians who deliver an unmatched service and customers know they are getting the best. In 2017, ATS reached a significant industry milestone by becoming the inaugural call center certified by AppEsteem to offer premium support services to client software applications. This partnership demonstrates that ATS is devoted to inclusive client-focused compliance in its unwavering quest to be an indomitable market leader.